Help and Faq’s

Frequently Asked Questions

Are you looking for fast, simple answers for your queries and concerns? Here is a list of some of Babycakes’ most commonly asked questions about our hampers and nappycakes. For further information, please contact our Babycakes customer service team on 1300 7 888 43 or at info@BabycakesHampers.com.au

Yes, your will be asked to enter your message during Checkout. The message will be printed on a card and attached to your package.

Yes, your order can be tracked anytime after ordering. Orders will be delivered withing 2-3 business days. Weekend deliveries are available for an additional fee. Deliveries to rural regions may experience delays.

Yes, discounts apply when you combine two products or place a bulk order.

Yes, if the entire order is going to the same address. For multiple delivery destinations, each order will have to be processed separately.

If the recipient is not home and a signature couldn’t be obtained, the courier will leave the parcel in a safe place. If the courier deems it unsafe, the parcel will be returned to our store and an additional delivery fee will be charged for the second attempt. Please confirm someone will be home to receive the gift. An alternate address can be nominated, however this may incur an extra charge.

Yes, additional costs will apply. Please contact the store for details.

We can be contacted on 1300 7 888 43 or via email on info@BabycakesHampers.com.au

Nappy Caddy – everything mum needs for baby’s arrival
Pamper hamper – mum deserves appreciation
Gourmet hamper – for all special occasions and corporate events

Babycakes Hampers & Nappycakes have you covered. We deliver any selection you make from our wide range of Hampers and Nappycakes Australia-wide and to all locations metro and rural, including all major cities such as Sydney, Adelaide, Brisbane, Melbourne, Perth, Hobart and Darwin.

Here at Babycakes Hampers & Nappycakes, we want you to rest assured your order is being carefully and thoughtfully packaged to be shipped to you via our reputable, reliable and fast courier services. That means, you stay relaxed knowing your gift hamper will be delivered on time and in perfect condition. Babycakes also gives you the option to track your hamper or nappycake.

It’s simple to order a Babycakes’ gift pack, whether it’s a nappycake, nappy caddy or hamper. We accept orders from all Australian states and cities. Should you have any queries or need assistance with the ordering process, feel free to contact the Babycakes team via phone or email as we’re always here to help. Our masterpieces are designed to simply impress, show gratitude, or say congratulations.